Your teams work hard. your systems should too.
Tilden provides dedicated technology support and IT services for restaurants, professional services firms, and small businesses in the New York metro area — so you always have someone to call.
Running a small business means your energy goes where it should — your staff, your clients, your guests and the hundred things demanding your attention right now. For a lot of operators, there's simply no time to zoom out. Operations get patched together over time, technology becomes a pile of disconnected tools, and the financials quietly start reflecting problems that nobody had the bandwidth to catch. That's not a failure — it's just the reality of running a busy operation. We step in as that strategic layer, making sure your operations, technology, and finances are connected, legible, and pulling in the same direction — without the full-time hire.
WHO WE WORK WITH
Restaurants & Hospitality
Independent restaurants, multi-concept groups, bakeries, and event spaces across NYC and the Tri-state area. We understand your operation from the floor up — POS systems, networks, reservations platforms, pre-opening buildouts, and the kind of support that doesn't ask you to call an 800 number at 7pm on a Friday.
Professional Services
Accounting firms, law offices, insurance brokers, and financial advisors in the 5–15 person range. You're billing by the hour — IT problems shouldn't be eating into that. We handle the infrastructure, the hardware, the Microsoft 365 headaches, and everything else so you can stay focused on your clients.
HOW WE HELP
Network Design & Support
POS & Systems Setup
Reliable infrastructure from day one. We design, install, and maintain networks built for how your business actually operates.
Selection, installation, and ongoing support for point-of-sale and business-critical platforms. We own the full stack so you don't have to.
Managed IT Support
Hardware & Procurement
A dedicated support contract that means someone who knows your systems picks up the phone. No tickets lost in a queue. No runaround.
Need new equipment? We source, spec, and set it up — and make sure it works with everything else.
Email & Communications
Pre-Opening & Buildouts
Microsoft 365, Google Workspace, onboarding and offboarding, domain management. Done right the first time.
New location coming? We handle the technology side of the buildout — cabling, systems, configuration, staff training — so you're ready before opening day.
Get In Touch
Ready to have someone in your corner? Whether you're opening a new location, tired of IT being an afterthought, or just want a real partner — let's talk.